Frequently Asked Questions

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With around 200 dresses in stock, we have a great variety of styles, sizes and prices. We offer plus size, petite and everything in-between (Size 6 to 32) Our preloved dresses are all under £1000 (starting from £250 and mostly range from £500 to £850). Our new collection dresses are all between £899 and £1500. If you're looking for anything in particular,  just get in touch! 

Due to a large amount of stock and waiting list, we are no longer taking in anymore dresses. 

Yes we do offer payment plans via a credit agency. Please note, this is subject to acceptance. or more information, please contact us. 

Unfortunately, children under the age of 12 are unable to attend appointments. This is due to health and safety risks and risk of damage. We apologise for any inconvenience.

We can accommodate to seat up to 5 guests. We recommend keeping your entourage small for the best experience. We do ask that guests remain seated during your appointment in order to prevent damages. Dresses are to be moved by staff only.

It is very important that you feel comfortable during your appointment. We suggest wearing comfortable clothes that are easy to change in and out of, along with clean, comfortable and well fitting underwear. We recommend nude colour. 

Please note, each dress is a one off and will be someone's potential wedding dress - therefore we kindly ask that you do not wear any fake tan products. 

All of our dresses are sourced from the U.K. and sold on behalf of other previous brides. With my extensive knowledge and experience in retail, I ensure we only stock  of the highest quality fabrics, materials and designs. 

Whilst we cannot currently offer an in-house alteration service, we are happy to provide recommendations for local seamstresses. Please note that any recommended seamstresses do not work for us and therefore, we are not responsible for their work. 

We are happy to hold a dress for you - each dress is unique and therefore we do ask for a non- refundable deposit of £50 to avoid any disappointment to other Brides. This reserves the dress for 3 days. We can then discuss final payment methods. 

Yes - we do also now have a brand new collection and so, we have a greater variety for you to choose from. 

Absolutely- we are pleased to say that we can now offer this service for a fee of £20 per month. We highly recommend using this service in order to keep your dress clean and away from odours, pets etc.